ISS is a leading workplace experience and facility management company, formed since 1901 and headquartered in Copenhagen, Denmark.

ISS is a true global player with a leading market position. Our global presence allows us to meet the growing demand from multinational corporations for consistency across borders while leveraging deep market expertise to ensure partnerships are nurtured at the local level. ISS Global A/S holds ownership of 30+ countries.

In Indonesia, ISS Indonesia was established in 1996 with the focus on customer and human capital development and empowerment.

Throughout our journey, we have grown our business from a single-service into multi-services and then integrated facility services. We have evolved from manpower outsourcing to facility management, moreover to experience management.

OUR PURPOSE:

Connecting people and places to make the world work better

Our people care about the people they support, always adding a human touch to create places that deliver and delight. They are all trained, equipped, motivated, and working with high standards.

Working with our customers, we come to understand every aspect of the user experience. We deploy data, insights and knowledge to develop innovative strategies and intelligent solutions to meet the intricate realities of service delivery. This helps us manage risk, reduce cost and ensure consistency.

We believe that people make places and places make people. We know that when we get things right, it enhances lives and makes the world work better.

OUR PEOPLE:

We are driven by our core values

People are always at the heart of our business. As a people organisation, our values are fundamental to who we are and everything we do. Our values represent our behaviours, and that is what drives us.

We equip our people with skills and knowledge, and develop their characters to make the difference

Human capital is our biggest asset and plays a pivotal role in achieving our purpose, and our customers’ purpose. It is our priority to train and empower our people to ensure that we deliver our services to high standard and quality.

Through our learning and development programmes, we equip our people with skills and knowledge, and continually develop their characters that based on our Indonesian positive values. As a result, our people care about the people they support, the places they maintain, and the planet we seek to protect. Our people care to make the di­fference for our customers.

OUR VALUE PROPOSITION

We help to create places that work, think and give

As a leading workplace experience and facility management company, we provide placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

We partner with customers to deliver places that work, think and give – covering their functional as well as their emotional needs and delivering three key outcomes: cost, compliance and excellence.

OUR SERVICES: INTEGRATED FACILITY SERVICES

Solution that frees you to focus on your core business

An integrated facility services (IFS) can help your organisation grow profitability, boost efficiency and gain a competitive edge. All while freeing you to focus on your core business.

When all your workplace or facility needs are integrated into one solution, it gives you the full benefit of our cross-functional teams, dedicated key account management and workplace data insights.

We adapt to your needs and ongoing transformation. Whichever industry, whichever place, we are there to enhance your success.

Cleaning Services

• Workplace Cleaning
• Healthcare Cleaning
• Laboratory Cleaning
• Food Hygiene Cleaning
• Hospitality and Events
• Cleaning

Support Services

• Front Desk & Reception Services
• Meeting & Conference Management
• Switchboards & Service Desks
• Concierge Services
• Mail and Courier Services
• Document Services
• Executive & Administrative Support
• Experience Curation & Management

Technical Services

• Energy Management
• Asset Management
• Capital Projects
• Building Structure and Fabrics
• Critical Environments
• Property Maintenance
• Waste Management

Food Services

• Restaurant & Takeaway
• Coffee Bars
• Hospitality & Catering
• Pop-ups & High-street Partners
• Fine Dining & Event Catering
• Micro-kitchens & Vending
• Power Plant Diet

Security Services

• Guarding & Security Awareness
• Surveillance
• Workplace Safety & Emergency Management
• Consulting Services
• Security Risk Management
• Technical Installations

Workplace Management

• Curated Experience & Workplace Strategy
• Workplace & Service Design
• Portfolio & Relocation Strategy
• Capital Project
• The Mental Rebuild
• Co-working